Terms and conditions

1. Applicability & Pricing

These terms and conditions apply to all offers, activities, and agreements between Structolution ("we", "us") and the User ("you", "Subscriber"). By using the Structolution platform, you explicitly agree to these terms. Any deviations from these terms are only valid if agreed upon in writing.

Pricing and Adjustments:

• Structolution reserves the right to determine and modify the fees for its Services at its sole discretion.
• Notice of Change: We will notify you of any price changes at least thirty (30) days before they take effect.
• Acceptance by Use: By continuing to use the Platform after the price change becomes effective, you agree to the new pricing.
• Right to Cancel: If you do not agree to a price adjustment, your sole and exclusive remedy is to terminate your subscription through the account dashboard before the next billing cycle begins. No refunds will be provided for the remaining period of a pre-paid term.

2. Professional use & competence

This Platform is strictly a Business-to-Business (B2B) service. Our tools are designed for use by professionals or individuals with sufficient technical knowledge.

• Expertise: You acknowledge that you have the expertise required to correctly assess input parameters, loads, and the resulting structural performance. You are solely responsible for verifying that the standard versions (e.g., Eurocode) and parameters (e.g., National Annex factors) used by the software meet the specific requirements of your project.
• No professional advice: The content and tools provided by Structolution are for informational purposes only. While we strive for technical accuracy, the output does not constitute professional engineering advice. The use of our tools does not create an engineer-client relationship.
• Independent verification: Structural engineering is a safety-critical field. You are strictly required to verify all results produced by Structolution using independent methods or manual calculations.
• Final responsibility: You remain the "Lead Designer" or "Designer of Record." Structolution provides the tool, but you provide the engineering judgment. The Lead Designer remains solely responsible for the structural integrity of any design based on the Output.

3. Subscription, payments

• Formation of agreement: An agreement is formed when you complete the registration and, where applicable, complete the payment process.
• B2B Declaration & No Right of Withdrawal: By creating an account, you warrant that you are acting as a professional or on behalf of a business entity. This is a B2B agreement; consumer protection laws, including the 14-day right of withdrawal, do not apply.
• Service Activation Latency: Access to paid features is granted only after payment is fully processed and confirmed by our systems. Structolution is not liable for any delays in service activation resulting from payment processing or webhook latency.
• Automatic renewal: Paid subscriptions renew automatically for the same period (e.g., monthly or yearly) unless cancelled via your account dashboard before the renewal date.

4. Intellectual property & fair use

• Ownership: Structolution retains all intellectual property rights to the platform, including algorithms, software code, and documentation.
• Usage license: We grant you a non-exclusive license to use the platform to generate reports for your professional projects.
• Fair use & account security: Subscriptions are granted to an Organization (the Subscriber). While team plans may allow multiple Authorized Users, individual login credentials are personal and may not be shared. You may not use automated systems (bots/scrapers) to extract data. We reserve the right to terminate accounts that show patterns of abuse.
• PDF Branding: If you upload your company logo or other branding materials for PDF exports, you warrant that you possess all intellectual property rights to these materials. Structolution is not liable for any copyright infringement resulting from user-uploaded assets.

5. Limitation of liability

In accordance with Dutch law, the following limitations apply:

• "As-is" basis: The service is provided on an "as-is" and "as-available" basis. We do not warrant that the software will be error-free or uninterrupted.
• No Consequential Damages: Structolution’s liability shall be limited to the compensation of direct damages only. Under no circumstances shall Structolution be liable for indirect, incidental, or consequential damages, including but not limited to: loss of profits or revenue, construction delays or business interruption, costs of demolition, reconstruction, or repair of physical structures, and claims made by third parties (your clients or contractors).
• Direct Damage Definition & Cap: Direct damage is strictly defined as the reasonable costs incurred to have the Platform’s output verified or corrected by a third party. Our total liability for any event, including direct damage, is strictly capped at the amount paid by you for the service in the six (6) months preceding the claim.
• Specific Exclusions: Structolution shall not be liable for any damages resulting from (a) incorrect or incomplete input data provided by the User, (b) the choice of National Annexes or safety factors, or (c) any temporary unavailability of the Platform during critical project deadlines.
• Intent/gross negligence: Nothing in these terms excludes liability for damages caused by the intent or deliberate recklessness of Structolution’s management.

6. Third-Party Indemnification

You agree to indemnify, defend, and hold harmless Structolution from and against any and all claims, damages, or liabilities brought by third parties (including but not limited to your clients or local authorities) arising out of or related to: (i) your use of the Output, (ii) any structural failures of projects where the Platform was used, or (iii) your breach of these Terms.

7. Availability and maintenance

While we strive for 100% uptime, we do not guarantee that the service will be uninterrupted. We reserve the right to temporarily suspend the platform for essential maintenance. Structolution is not liable for any losses caused by the temporary unavailability of the platform.

8. Data protection

Your privacy is governed by our Privacy Notice, which is consistent with the GDPR. We process personal data only as necessary to provide the service and maintain your account.

9. Termination

• Termination by user: You can cancel your account at any time. Access to paid features will continue until the end of your current billing period.
• Termination by Structolution: We may terminate your access immediately if you breach these terms, fail to pay, or use the tool in a way that threatens the security of our platform.

10. Governing law and disputes

• Dutch law: These terms are governed exclusively by the laws of the Netherlands.
• Jurisdiction: Any disputes that cannot be resolved through mutual consultation will be submitted to the competent court in the district where Structolution is registered.