Terms and conditions

1. Applicability

These terms and conditions apply to all offers, activities, and agreements between Structolution ("we", "us") and the User ("you"). By using the Structolution platform, you explicitly agree to these terms. Any deviations from these terms are only valid if agreed upon in writing.

We reserve the right to modify these terms or our pricing at any time. Significant changes will be communicated via the website or email at least 30 days before they take effect. If you do not agree to the modified terms, you have the right to terminate your subscription before the new terms come into force. Continued use of the platform after the effective date constitutes your acceptance of the new terms.

2. Professional use & competence

Our tools are designed for use by professionals or individuals with sufficient technical knowledge.

• Expertise: You acknowledge that you have the expertise required to correctly assess input parameters, loads, and the resulting structural performance.
• No professional advice: The content and tools provided by Structolution are for informational purposes only. While we strive for technical accuracy, the output does not constitute professional engineering advice. The use of our tools does not create an engineer-client relationship.
• Independent verification: Structural engineering is a safety-critical field. You are strictly required to verify all results produced by Structolution using independent methods or manual calculations.
• Final responsibility: You remain the "Lead Designer" or "Designer of Record." Structolution provides the tool, but you provide the engineering judgment.

3. Subscription, payments

• Formation of agreement: An agreement is formed when you complete the registration and, where applicable, complete the payment process.
• Right of withdrawal: If you are a consumer, you generally have a 14-day right of withdrawal. However, by starting a calculation or downloading a report, you agree to the immediate performance of the service and acknowledge that you lose your right of withdrawal for that specific digital content/service.
• Automatic renewal: Paid subscriptions renew automatically for the same period (e.g., monthly or yearly) unless cancelled via your account dashboard before the renewal date.

4. Intellectual property & fair use

• Ownership: Structolution retains all intellectual property rights to the platform, including algorithms, software code, and documentation.
• Usage license: We grant you a non-exclusive license to use the platform to generate reports for your professional or personal projects.
• Fair use & account security: Accounts are personal and may not be shared. You may not use automated systems (bots/scrapers) to extract data. We reserve the right to terminate accounts that show patterns of simultaneous use by multiple individuals.

5. Limitation of liability

In accordance with Dutch law, the following limitations apply:

• "As-is" basis: The service is provided on an "as-is" and "as-available" basis. We do not warrant that the software will be error-free or uninterrupted.
• Direct damage only: Our liability is limited to "direct damage" only. We are never liable for indirect damage, including but not limited to consequential loss, lost profits, delays in construction, or fines from authorities.
• Liability cap: Our total liability for any event is capped at the amount paid by you for the service in the six (6) months preceding the claim.
• Intent/gross negligence: Nothing in these terms excludes liability for damages caused by the intent or deliberate recklessness of Structolution’s management.

6. Availability and maintenance

While we strive for 100% uptime, we do not guarantee that the service will be uninterrupted. We reserve the right to temporarily suspend the platform for essential maintenance. Structolution is not liable for any losses caused by the temporary unavailability of the platform.

7. Data protection

Your privacy is governed by our Privacy Notice, which is consistent with the GDPR. We process personal data only as necessary to provide the service and maintain your account.

8. Termination

• Termination by user: You can cancel your account at any time. Access to paid features will continue until the end of your current billing period.
• Termination by Structolution: We may terminate your access immediately if you breach these terms, fail to pay, or use the tool in a way that threatens the security of our platform.

9. Governing law and disputes

• Dutch law: These terms are governed exclusively by the laws of the Netherlands.
• Jurisdiction: Any disputes that cannot be resolved through mutual consultation will be submitted to the competent court in the district where Structolution is registered.